Privacy Policy

This Privacy Policy details how SkillsHouse will operate regarding the collection and use of your personal information, when you register on the website. This information is required if you wish to:

  • Request additional information about our services;
  • Book on training or events we are running;
  • Apply for any vacancies;
  • Keep informed of future news, events and promotions.

SkillsHouse (an initiative and team of City of Bradford Metropolitan District Council) will be responsible for collecting and using any information provided. We comply with the requirements of the Data Protection Act 1998 and our registered number at the Office of the Information Commissioner is tbc.

Please contact us on 01274 432605 for any requests or queries regarding your personal information.

Information Collected:

  • Name
  • Email address
  • Company name (if applicable)
  • Delivery /home addresses
  • Telephone number
  • Details of your enquiry/request
  • Your acceptance of our Terms & Conditions

Your details can be updated or changed at any one time.

Information will be retained by SkillsHouse as long as is needed to support service provision. Data may be retained following this for legal, regulatory and audit requirements.

You are entitled to a copy of any information we hold about you.

We may also collect the following information automatically when you visit the website (to enable us to improve our services and website facilities to you):

  • Browser type (e.g. Netscape Navigator, Internet Explorer)
  • Your operating system (e.g. Microsoft Windows, Macintosh)
  • IP address (a unique identifier for each connection to the internet)
  • Domain name (e.g.,

Use of Information Collected:

  • To complete any bookings madeĀ for training or events
  • To administer and improve the website based on the broad demographic information about users of the site
  • For marketing new products, services and employment opportunities, matched to your interests
  • To inform you of changes to our website
  • To inform you of any changes to our privacy policy

Communications for any of the above (and or to verify identify for security reasons) will be by email, telephone or letter.

At any one time you may opt-in and opt-out of receiving promotional communications.

Information Sharing:

As a Partnership providing support to businesses and individuals we will at times be obliged to share your information with our partners and other organisations, these include:

  • Jobcentre plus
  • Our SkillsHouse Delivery Partnership (details can be provided if required)
  • Our regulators, lawyers and auditors
  • Persons where required by law under a court order or subpoena


The following procedures are in place to prevent the loss, misuse, alteration or theft of your information:

  • We use secure sockets layer (SSL) technology with a 128 bit encryption
  • We use secure keys to encrypt your information while it is on the internet (where this security is supported by your browser)
  • Our server uses state of the art encryption to store your information

Our address

Where you can find us

Call Us

01274 432605


St Peter’s House, 1 Forster Square, Bradford, BD1 4TY

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