Managment First

Day 1 – Managing yourself

We will cover:

  • Values and their impact
  • Understanding behaviour, personal credibility and motivation
  • First impressions
  • Organising yourself
  • Your management skills audit


  • Understand the meaning of values, motivations and behaviour, which create the results you achieve
  • Identify your current management skills

Day 2 – Managing communication and influencing

We will cover:

  • Building rapport and awareness of body language
  • Preferred thinking styles, impact of positive language and influencing skills
  • Listening and using questions


  • Understand how different models of communication will help you get the best out of others
  • Know how to use different models to influence others

Day 3 – Managing others

We will cover:

  • Transactional analysis
  • Negotiating and dealing with conflict and tough conversations
  • Delegation, coaching and developing your team


  • Be able to delegate and identify key tools for negotiation
  • Understand transactional analysis and how it helps with communication
  • Understand and use coaching to develop your team

Day 4 – Managing assertively

We will cover:

  • What is assertiveness?
  • Empowerment and responsibility for you and your team
  • Achieving win/win in relationships
  • Assertive communication and language
  • Presentations about what everyone has achieved


  • Demonstrate your ability to think and act assertively
  • Feel confident, in control of yourself and able to make tough decisions
  • Consider the development you have achieved and present the changes to the rest of the group


Course prices start from as little as £150 per person for a group of 4 people. Four sessions of accredited management training at an excellent price.


Our address

Where you can find us

Call Us

01274 432605


St Peter’s House, 1 Forster Square, Bradford, BD1 4TY

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